Hey there! Are you looking for an awesome opportunity as a Customer Success Representative in The Woodlands, Texas? Our client has got you covered!

Here's a bit about the company:

• They are a top player in the industry, specializing in expense management solutions for fleets, fuel, and maintenance fleet solutions.
• They have a culture that fosters entrepreneurship and innovation.

So, what would you be doing in this role, you ask?

• You'll be the go-to person ensuring our clients have a smooth and solution-oriented experience every step of the way.
• As the primary point of contact, you'll be offering quick, clear, and supportive responses to customer inquiries.
• Keeping detailed records of customer interactions using Salesforce or a similar CRM system will be part of your daily routine.
• You'll be building solid relationships with customers, understanding their needs, providing strategic guidance, and addressing concerns proactively.
• Collaborating closely with internal teams to resolve issues and advocate for customer needs will be key in this role.

What kind of background are we looking for in a Customer Success Representative?

• While a Bachelor's or Associate's degree would be a plus, what's most important is excellent written and verbal communication skills with a professional yet friendly tone.
• Being comfortable with technology, especially CRMs like Salesforce and Excel, is a bonus.
• Strong attention to detail, ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment are crucial.
• We love folks who are naturally curious, eager to learn, and quick to adapt to new challenges.

And hey, here are some of the perks you'll get with this client:

• Dental coverage
• Life insurance
• Medical benefits
• Paid time off
• Retirement savings options
• Vision coverage

CSR, Admin, Clerical