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Remote Client Intake Specialist
Posted: 04/10/2025
Employment Type:
Contract
Industry: Administrative
Job Number: 19332
Pay Rate: 24.00
Job Description
Our client in Alpharetta Georgia has an immediate opening for a Remote Client Intake Specialist on a Minimum 2-3 month contract basis.
Company Profile:
Law Firm
Remote
Remote Client Intake Specialist Role:
The Client Intake Specialist will be the first point of contact for individuals seeking legal help playing a vital role in guiding potential clients through the intake process with professionalism, empathy, and efficiency
Answer incoming phone calls and respond to emails, web, and chat inquiries from potential clients in a prompt and professional manner
Serve as the first point of contact for individuals seeking legal help, providing a courteous and empathetic experience
Gather detailed intake information to assess the nature of the inquiry and determine whether the individual is a good fit for the firmâs services
Draft and send clear, articulate, and empathetic email responses that align with the firmâs tone and communication standards
Route eligible leads to the appropriate attorney or team member based on practice area and availability
Schedule consultations and manage attorney calendars, ensuring accurate and conflict-free scheduling
Follow up with potential clients as needed to collect additional information or documents required for their case evaluation
Maintain accurate, organized, and confidential records of all communications, inquiries, and appointments in the firmâs CRM system
Collaborate closely with attorneys and administrative staff to ensure a smooth and professional onboarding experience for new clients
Monitor open inquiries and follow up on unresolved or pending matters to support timely client engagement
Remote Client Intake Specialist Profile
Genuine interest in law and the legal field
Previous experience in a law firm or legal setting a plusÂ
Ability to work remotely in a quiet, private environment with a reliable computer and internet connection
Strong interpersonal skills and enthusiasm for frequent communication via phone and email with potential clients
Proficient with computers and basic technology
Exceptional attention to detail
Excellent written communication, including grammar and spelling
Proficiency in a second language a plusÂ
Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings! Opportunity to participate in a comprehensive benefit plan, Paid Time Off on an accrual basis and weekly direct deposit.
Features and Benefits of Client:
Medical
Dental
Vision
PTO
Equal Opportunity Employer. Candidates must be authorized to work in United States without sponsorship. The client cannot sponsor any visas.
Disclaimer: Sensitive and personal data will not be requested until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Company Profile:
Law Firm
Remote
Remote Client Intake Specialist Role:
The Client Intake Specialist will be the first point of contact for individuals seeking legal help playing a vital role in guiding potential clients through the intake process with professionalism, empathy, and efficiency
Answer incoming phone calls and respond to emails, web, and chat inquiries from potential clients in a prompt and professional manner
Serve as the first point of contact for individuals seeking legal help, providing a courteous and empathetic experience
Gather detailed intake information to assess the nature of the inquiry and determine whether the individual is a good fit for the firmâs services
Draft and send clear, articulate, and empathetic email responses that align with the firmâs tone and communication standards
Route eligible leads to the appropriate attorney or team member based on practice area and availability
Schedule consultations and manage attorney calendars, ensuring accurate and conflict-free scheduling
Follow up with potential clients as needed to collect additional information or documents required for their case evaluation
Maintain accurate, organized, and confidential records of all communications, inquiries, and appointments in the firmâs CRM system
Collaborate closely with attorneys and administrative staff to ensure a smooth and professional onboarding experience for new clients
Monitor open inquiries and follow up on unresolved or pending matters to support timely client engagement
Remote Client Intake Specialist Profile
Genuine interest in law and the legal field
Previous experience in a law firm or legal setting a plusÂ
Ability to work remotely in a quiet, private environment with a reliable computer and internet connection
Strong interpersonal skills and enthusiasm for frequent communication via phone and email with potential clients
Proficient with computers and basic technology
Exceptional attention to detail
Excellent written communication, including grammar and spelling
Proficiency in a second language a plusÂ
Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings! Opportunity to participate in a comprehensive benefit plan, Paid Time Off on an accrual basis and weekly direct deposit.
Features and Benefits of Client:
Medical
Dental
Vision
PTO
Equal Opportunity Employer. Candidates must be authorized to work in United States without sponsorship. The client cannot sponsor any visas.
Disclaimer: Sensitive and personal data will not be requested until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Job Requirements
Legal, CSR, Admin, Remote
Additional Information
dfwHR is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas.
Disclaimer: Sensitive and personal data will not be requested by dfwHR or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
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Discover exciting job opportunities in the vibrant area around Alpharetta, Georgia! Known for its thriving tech industry, abundant green spaces like the Big Creek Greenway, and fantastic dining scene featuring Southern specialties like shrimp and grits, Alpharetta offers a perfect blend of career growth and quality of life. With attractions like the Ameris Bank Amphitheatre for live music performances and the Avalon shopping area for upscale shopping and dining, Alpharetta provides a charming backdrop for your professional journey. Start your career exploration today by checking out our current job listings in this dynamic region!